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Frequently Asked Questions – ijjcom Pakistan

ijjcom FAQ – Answers for Pakistani Players Explained

Everything you need to know about playing on ijjcom — from creating your account and making a deposit to PSL betting odds, Ludo rooms, crash games, bonus terms, and getting your PKR withdrawal fast. All the answers are right here.

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All Questions48 Account7 Deposits7 Withdrawals6 Games7 PSL Betting6 Bonuses7 VIP Club5 Security3

Account

Go to the Register page on ijjcom and enter your active Pakistani mobile number. You will receive a 6-digit OTP via SMS within seconds — enter it to verify your number. Next, choose a username and a strong password of at least 8 characters. That is it. Your ijjcom account is active immediately and you can make your first deposit right away. The whole process takes under two minutes.

You must be 18 years old or above to register and use ijjcom. By ticking the confirmation checkbox during registration you are making a legal declaration of your age. Accounts found to belong to underage players are closed immediately and any associated funds are forfeited. ijjcom enforces this through the KYC process and takes it very seriously.

No. Each player is permitted exactly one active ijjcom account. Creating multiple accounts — even using different mobile numbers — to claim multiple bonuses is a direct violation of the Terms and Conditions. Duplicate accounts are identified automatically and result in permanent closure of all accounts linked to the same individual, with balances confiscated.

KYC stands for Know Your Customer — it is the identity verification process required for withdrawals above a certain threshold on ijjcom. You will need to provide a clear photo of your CNIC (front and back) and a selfie. No KYC is needed to register or make your first deposit. It is worth completing KYC early so your withdrawal requests are never delayed when you want them processed.

Use the OTP Login option on the Login page to access your account without a password. Once inside, go to Account Settings → Security → Change Password and set a new one. If you cannot receive the OTP on your registered number, email support@ijjcom.app with your mobile number and CNIC details to begin a verified recovery process.

Changing your registered mobile number on ijjcom requires identity verification to prevent unauthorised changes. Email support@ijjcom.app with your current registered number, new number, and a photo of your CNIC. The team will verify your identity and process the update. Do not wait until your old SIM has expired — update before it lapses to avoid losing account access.

Yes. Contact support@ijjcom.app requesting account closure. Any Real Funds balance above the minimum withdrawal amount will be returned to your registered payment account before closure. Before closing, consider using the self-exclusion tool on the Responsible Gaming page — it achieves the same outcome for a set period while preserving the option to return.

Deposits

ijjcom accepts Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT transfers, and Visa/Mastercard debit or credit cards. All transactions are processed in Pakistani Rupees (PKR). There are no currency conversion fees and no foreign transaction charges. The payment method you use to deposit does not restrict which method you can use to withdraw.

The minimum deposit on ijjcom is Rs 100. There is no maximum single deposit limit imposed by ijjcom itself, though your Easypaisa, JazzCash, or bank account may have their own daily transaction limits. If you set a personal deposit limit in your responsible gaming settings, that limit takes precedence.

Easypaisa, JazzCash, NayaPay, and SadaPay deposits are credited to your ijjcom balance instantly upon payment confirmation — typically within a few seconds. Bank IBFT deposits are usually confirmed within 5 to 30 minutes depending on your bank. Card deposits are instant in most cases. If after 30 minutes a deposit has not reflected, contact support@ijjcom.app with your transaction reference number.

Yes. All deposits on ijjcom are processed over TLS-encrypted connections and player funds are held separately from company operating funds. Your Real Funds balance is always available for withdrawal on request — it does not expire and is not affected by promotional activity. The ijjcom platform does not share your payment details with third parties for marketing purposes.

First, wait 30 minutes — IBFT and some card transactions occasionally take this long to confirm. If the amount still has not appeared in your ijjcom balance, take a screenshot of the payment confirmation from your Easypaisa, JazzCash, or bank app and send it to support@ijjcom.app along with your registered mobile number. The support team will trace the transaction and manually credit it within a few hours if it is confirmed on the payment gateway side.

Yes. ijjcom lets you set daily, weekly, or monthly deposit limits in PKR directly from your account settings under Responsible Gaming. A limit reduction takes effect immediately. A limit increase requires 7 days to activate — a built-in cooling-off buffer. Full details are on the Responsible Gaming page.

ijjcom does not charge any fees on deposits. The amount you send is the amount credited to your balance in PKR. Your payment provider (Easypaisa, JazzCash, bank) may have their own service charges for transactions — these are outside ijjcom's control. Check your payment app for their applicable charges before sending.

Withdrawals

Easypaisa and JazzCash withdrawals from ijjcom are typically processed in under 10 minutes, any time of day or night. Bank IBFT withdrawals take up to 2 hours depending on your bank's processing times. Card withdrawals take 1 to 3 business days. All of these assume your KYC is complete and no additional verification is required on the specific request.

The minimum withdrawal from your ijjcom account is Rs 200. Only Real Funds — money you deposited yourself plus any converted winnings — can be withdrawn. Bonus Funds cannot be withdrawn directly; they must be wagered through in line with the applicable bonus terms before any derived winnings become Real Funds.

The most common reasons for a delayed withdrawal on ijjcom are: KYC not yet completed (submit your CNIC and selfie), an active bonus wagering requirement not yet met, a discrepancy between your ijjcom account identity and your payment account name, or a flagged security review on the transaction. If your withdrawal has been pending for more than 2 hours and none of these apply, contact support@ijjcom.app with your withdrawal request ID.

You can withdraw to a different payment method than you deposited from — for example, deposit via JazzCash and withdraw to a bank account. However, the receiving account must be registered in your own name and match the identity on your verified ijjcom KYC. Withdrawals to third-party accounts or accounts registered to someone else are not permitted.

ijjcom does not charge withdrawal fees. The amount you request is the amount that hits your Easypaisa, JazzCash, or bank account. Your payment provider may apply their own incoming transaction fees — these are beyond ijjcom's control. For Easypaisa and JazzCash, incoming transfers are typically free for standard account holders.

You can cancel a pending withdrawal request from your ijjcom account dashboard as long as it has not yet been processed by the payments team. Once a withdrawal is marked "Processing" or "Sent", it cannot be cancelled. Cancelled withdrawals return to your Real Funds balance immediately and are available to play with or re-withdraw.

Games

ijjcom offers PSL and cricket sports betting, Ludo games with real PKR rooms, crash games with multiplier-based payouts, and fishing games. New game content is added regularly. All games are accessible from one account with a single PKR balance — no switching wallets between game types.

In crash games on ijjcom, a multiplier starts at 1.00x and increases rapidly. You place your bet before the round starts, then cash out at any multiplier you choose before the game "crashes". If you cash out in time, your stake is multiplied by the value you chose. If the crash happens before you cash out, your stake is lost. The crash point is determined by a provably fair algorithm. Full details are on the Crash Games page.

ijjcom offers real-money Ludo rooms where Pakistani players compete head-to-head or in groups. You buy into a room with a PKR entry fee and the winner takes the pot minus a platform commission. Rooms are available at different stake levels — from low-cost entry rooms suitable for casual players to higher-stake competitive rooms. Visit the Ludo Games page for current room availability and rules.

Fishing games on ijjcom are arcade-style shooting games where you aim at fish swimming across the screen, each worth different PKR values. You spend bullets (which cost PKR) to catch fish and earn their displayed value when hit. Bigger, rarer fish carry higher multipliers. The games are fast-paced, visually engaging, and popular with players who prefer skill-influenced gaming over pure chance. See the Fishing Games page for current titles.

Yes. ijjcom uses certified Random Number Generation (RNG) for all game outcomes. Crash games additionally use a provably fair algorithm — meaning the crash point is determined before the round starts and you can verify it after the fact using the published seed. The platform's published Return to Player (RTP) percentages for each game type are available in the game information panels within your account dashboard.

If you lose your connection mid-round on ijjcom, the game server continues processing the round based on the bets already placed. Your balance is updated according to the outcome once the round resolves — you will not lose an unfinished bet due to a disconnection. When you reconnect, your account dashboard will show the updated balance. Contact support if the balance does not appear to have updated correctly.

Some game types on ijjcom offer a demo or practice mode that lets you play without using real PKR. This is noted in the game's information panel where available. Sports betting markets, real-money Ludo rooms, and most crash game tables require a real PKR stake. The best way to start small is to make the minimum deposit of Rs 100 and try live games at the lowest stake levels first.

PSL Betting

ijjcom offers a wide range of PSL betting markets including match winner, over/under runs, player performance (top run-scorer, top wicket-taker), toss winner, innings totals, and live in-play betting during matches. New markets open for each PSL fixture and are available from the PSL Betting page once fixtures are confirmed.

Most PSL match markets on ijjcom are settled within 30 minutes of the official result being declared. In-play bets are settled immediately as each event resolves. Winnings are credited to your Real Funds balance automatically — no manual claim required. In the rare case of a disputed result or DLS-adjusted match, settlement may be delayed pending confirmation from the official PSL source.

If a PSL match is abandoned without a result (rain, insufficient overs for DLS to apply, or other official suspension), bets on that match are voided and all stakes are returned to your ijjcom balance as Real Funds. If a DLS result is declared, bets are settled based on the DLS outcome. The specific rules for each market type are documented on the PSL Betting page.

Yes. ijjcom offers live in-play betting on PSL matches. Odds update dynamically based on the match situation — after each over, wicket, or notable event. In-play bets are placed and confirmed within seconds. Markets open and close frequently during a live match, so place bets promptly when you see odds you are happy with. Check the PSL Betting page for which matches currently have live markets active.

The minimum single bet stake on ijjcom PSL markets is Rs 50. Maximum stake limits vary by market and odds — they are displayed on each market card before you place. Parlay (accumulator) bets have a minimum stake of Rs 100 and a maximum of 8 selections per parlay. Full bet rules are on the PSL Betting page.

ijjcom's primary focus is PSL and Pakistan national cricket team fixtures. Additional cricket tournaments and other sporting events are added seasonally based on Pakistani player interest. Current available markets are always visible after logging in to the sports betting section of your ijjcom account. New market additions are announced on the Promotions page.

Bonuses & Promotions

New players who register on ijjcom and make their first qualifying deposit of at least Rs 200 within 7 days of registration receive a 50% match bonus up to Rs 5,000 automatically — no promo code needed. The bonus is credited to your Bonus Funds balance immediately. It carries a 10x wagering requirement: you must bet the bonus amount 10 times across any ijjcom game before it converts to withdrawable Real Funds.

Real Funds are your deposited money and confirmed winnings from completed wagering requirements — they can be withdrawn at any time. Bonus Funds are promotional credits that cannot be withdrawn directly but can be used to place bets and play games. When you meet the wagering requirement attached to a bonus, the Bonus Funds and any winnings generated from them convert to Real Funds. Your ijjcom dashboard always shows these two balances separately.

Bets placed using Bonus Funds on any ijjcom game — PSL betting, Ludo, crash games, fishing games — count toward the wagering requirement. Bets that are voided, cancelled, or placed at odds below 1.50 in sports betting may not count toward wagering progress. Your current wagering progress is shown as a percentage bar in your account dashboard so you always know exactly how far through you are.

You can withdraw your Real Funds balance at any time regardless of an active bonus. Withdrawing while a bonus is active does not cancel the bonus — the Bonus Funds remain in your account until the wagering requirement is met or the bonus expires. Some bonuses have an expiry period (typically 30 days from credit) — unused Bonus Funds after expiry are removed from the account.

All active promotions, reload bonuses, seasonal offers, and referral rewards are listed on the Promotions page. Logged-in players also see personalised promotion banners on their account dashboard. ijjcom sends bonus notifications via SMS to registered mobile numbers — make sure notifications are not blocked by your mobile settings to avoid missing time-limited offers.

Yes. When a friend registers on ijjcom using your referral code and makes their first qualifying deposit, both of you receive a reward. The referring player earns Rs 500 credited to their Real Funds balance. Referral rewards are tracked automatically — you can see earned and pending referral rewards in your account dashboard under the Referrals section. There is no cap on the number of friends you can refer.

The most common reasons are: the first deposit was made more than 7 days after registration (the bonus window closes), the deposit amount was below Rs 200 (the minimum qualifying amount), or the account already has or had a previous bonus on record. If none of these apply and the bonus is still missing after 10 minutes, contact support@ijjcom.app immediately before making any further deposits or bets.

VIP Club

The ijjcom VIP Club has four tiers: Bronze, Silver, Gold, and Platinum. Every legitimate bet you place on any ijjcom game earns wagering points that build toward the next tier. Higher tiers unlock faster withdrawal processing, higher withdrawal limits, exclusive game access, improved cashback percentages, and dedicated support. Your current tier and progress to the next level are visible in your account dashboard. Full details are on the VIP Club page.

All registered ijjcom players start at Bronze tier automatically — there is nothing to opt into. As you place real-money bets on any ijjcom game, your wagering total builds passively. When you cross the threshold for Silver, Gold, or Platinum, your tier upgrades automatically and the associated benefits activate immediately.

VIP tier progress on ijjcom is assessed on a rolling 90-day wagering basis. If your wagering total in the previous 90 days drops below the threshold for your current tier, your tier is reviewed at the end of that period. Tier downgrades are handled gradually — you will receive a notification 30 days before any potential downgrade, giving you time to maintain activity if you choose to.

ijjcom VIP cashback is paid weekly and calculated as a percentage of your net losses for the week. The percentage increases with each tier: Bronze 3%, Silver 5%, Gold 8%, Platinum 12%. Cashback is credited to your Real Funds balance every Monday for the previous week's activity. There is no minimum loss threshold to qualify — any net loss week earns cashback at your current tier percentage.

Bets placed using Bonus Funds contribute to wagering requirement progress for the active bonus, but only bets funded by Real Funds count toward your VIP tier wagering total on ijjcom. This means your VIP progress reflects genuine real-money activity rather than promotional play. The distinction is clear in your account dashboard — Real Funds bets are tagged separately in your betting history.

Security

No. ijjcom support staff will never ask for your OTP, password, Easypaisa MPIN, or JazzCash PIN under any circumstances. If anyone contacts you claiming to be from ijjcom and requests any of these, it is a scam — end the conversation immediately and report it to support@ijjcom.app. Your OTP is a one-time code visible only on your phone and is used exclusively for login authentication at your own request.

Go to the ijjcom Login page immediately and use OTP Login to access your account. Once in, go to Account Settings → Security → Active Sessions and invalidate all sessions except the current one. Then change your password immediately. Email support@ijjcom.app with subject "Security Concern – [Your Number]" so the team can review the suspicious activity, freeze any pending transactions, and assist with a full account security audit.

ijjcom uses your personal data — mobile number, CNIC details, transaction records — solely for account management, KYC compliance, payment processing, and regulatory obligations. Your data is not sold to third parties for marketing. You can request a full account data export or deletion by emailing support@ijjcom.app. Full details of data practices are documented in the Privacy Policy.
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Why Pakistani Players Trust ijjcom

The questions in this FAQ come directly from Pakistani players — things they actually asked the support team, things that came up in chat during PSL season, things that new players get confused about when they first register on ijjcom. The answers are written to be direct, not padded out with legal language that takes five reads to understand.

Half a million Pakistani players use ijjcom regularly, and the most common reason new players give for choosing it over other platforms comes down to three things: withdrawals that actually land on time in PKR, game fairness they can trust, and support that responds in under 10 minutes without a runaround. Those three things are what ijjcom was built around from the start.

If you have a question that is not answered here, it is not because the answer is complicated — it is just not in this FAQ yet. Send it to support@ijjcom.app and the team will respond directly. Questions that come up repeatedly get added to this page so the next player with the same question finds the answer straight away.

Register on ijjcom Responsible Gaming

Quick Links – Most Visited Pages After FAQ

Found your answer? Here is where most Pakistani players head next on ijjcom.

Deposit and Withdrawal

Full guide to all PKR payment methods on ijjcom — Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, and cards. Minimum amounts, processing times, and step-by-step deposit instructions.
Current Promotions

All active ijjcom bonuses in one place — welcome bonus up to Rs 5,000, reload offers, seasonal PSL promotions, cashback deals, and the referral reward programme.
VIP Club Details

Detailed breakdown of Bronze, Silver, Gold, and Platinum tier benefits on ijjcom — withdrawal speeds, cashback rates, wagering thresholds, and how to progress through the tiers.
PSL Betting Markets

Live PSL betting odds, available markets, in-play betting guide, and how to place your first PSL bet on ijjcom in PKR with a minimum stake of Rs 50.
Responsible Gaming Tools

Deposit limits, loss limits, cool-off periods, and self-exclusion — how to access and activate each tool in your ijjcom account settings. Plus a quick self-assessment quiz.
Register Free Account

Not on ijjcom yet? Create your free account in under 2 minutes using your Pakistani mobile number. Welcome bonus up to Rs 5,000 credited on your first deposit automatically.

Still Have a Question? The ijjcom Support Team Is Here

This FAQ covers the questions that come up most often, but no list covers everything. If you have a specific account query — a deposit that did not land, a withdrawal that is taking longer than expected, a bonus discrepancy, or anything else — the support team is the fastest way to get a direct answer.

The ijjcom live chat is typically answered in under 10 minutes during peak hours and under 30 minutes overnight. Email queries to support@ijjcom.app are responded to within a few hours. Neither channel uses automated chatbot responses for account-specific questions — you will get a human reply that addresses your actual situation.

When contacting support about an account issue, always include your registered Pakistani mobile number and — where relevant — a screenshot of the issue or your transaction reference number. This lets the team locate your account and the relevant transaction immediately without back-and-forth.

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Contact ijjcom Support

Two ways to reach the team — choose whichever suits you.

Live Chat

Available 24/7 directly on the ijjcom platform after logging in. Typically answered within 10 minutes. Best for urgent account issues, pending withdrawals, and real-time queries.

Log In to Chat

Email Support

Send detailed queries, screenshots, and transaction references to the ijjcom support team. Responses within a few hours for most queries — same-day for account security issues.

support@ijjcom.app

Before contacting support: Check this FAQ first — most account questions about deposits, withdrawals, bonuses, and KYC are answered above. If the answer is not here, include your registered mobile number and a clear description of the issue in your first message to support@ijjcom.app to avoid a back-and-forth delay.

Ready to Start? Register on ijjcom in Under 2 Minutes

Half a million Pakistani players can't be wrong. Create your free ijjcom account, claim up to Rs 5,000 welcome bonus on your first PKR deposit, and get straight into PSL betting, Ludo, crash games, and fishing games today.

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